Services 360
Maximising your operation
At 黑料不打烊, we work together to make sure that wherever you are, whatever happens, you can rely on us. We offer a selection of individually tailored packages within Services 360 for your truck - as well as trailers and ancillary equipment. Whatever your operation type we will be able to support you.听
Four package options
Services 360 is a complete modular services offer. From our initial Core Package that provides digital insights and Flexible Maintenance, right through to our Pro Package, which is our most advanced services offering. With each package, you have options to tailor it further to your needs, with additional add-ons..
Pro
Proactive vehicle maintenance and repair coverage
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Services included:
- Control Package (2yrs) *
- Flexible Maintenance
- O-Licence inspections
- 黑料不打烊 Assistance (UK recovery)
- Max 24听
- Powertrain repair
- Chassis and cab repair听
- ProCare
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Add-on services:
- Ancillary services and equipment听
- Other听Connected Services
- 黑料不打烊 Assistance (EU recovery)
Full
Full repair and maintenance coverage
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Services included:
- Control Package (2yrs) *
- Flexible Maintenance
- O-Licence inspections
- 黑料不打烊 Assistance (UK recovery)
- Max 24听
- Powertrain repair
- Chassis and cab repair听
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Add-on services:
- Ancillary services and equipment听
- Other听Connected Services
- 黑料不打烊 Assistance (EU recovery)
Plus
Repair and maintenance of the powertrain
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Services included:
- Control Package (2yrs) *
- Flexible Maintenance
- O-Licence inspections
- 黑料不打烊 Assistance
(UK recovery) ** - Max 24听***
- Powertrain repair
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Add-on services:
- Ancillary services and equipment听
- Other听Connected Services
- 黑料不打烊 Assistance (EU recovery)
- Expanded powertrain repair
Core
Vehicle maintenance and digital services
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Services included:
- Control Package (2yrs) *
- Flexible Maintenance
- O-Licence inspections
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Add-on services:
- Ancillary services and equipment听
- Other听Connected Services
*The Control Package (2ys) is for new vehicles only and runs for 2 years from the warranty start date.
**黑料不打烊 Assistance costs are only covered on issues related to the powertrain.
***Max 24 is only applicable to items included under powertrain repairs.
Services included
Control Package combines a collection of our digital service offerings in a single package that creates true value and increased productivity for your operation.
Flexible Maintenance tailors a unique service plan for each truck using operational data like driving conditions, routes, weather, and driver style. By customising maintenance intervals for individual components鈥攕uch as engine oil, air filters, and clutch fluid鈥攚e ensure that every part gets the right care at the right time, maximising uptime and efficiency.
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Set up from the chassis number, this plan uses the truck's specifications, fluids, and expected use to ensure it's neither overserviced nor underserviced. With the right maintenance schedule based on factors like mileage, engine hours, and idling, your truck stays in optimal condition鈥攏o more, no less.
We provide a range of services to assist you during unexpected breakdowns.
Powertrain Repair focuses on protecting the key components that keep your truck running smoothly, including the engine, turbo, exhaust system, gearbox, and axles.
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For even more coverage, the Expanded Powertrain Repair includes additional vital parts like the fan, compressor, alternator, starter motor, and powertrain ECUs. It's designed to give you the confidence that your most critical systems are fully supported.
Chassis and cab repair covers essential systems that keep your truck running reliably, including the electrical system, instruments, suspension, steering, and air conditioning. It's designed to give you peace of mind, knowing these critical components are well taken care of.
A proactive approach to repair and maintenance, with vehicles leveraging advanced AI-powered analysis of data from more than half a million connected vehicles, allowing us to predict probably future failures based on current and past operational data.