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23 Jul 2025
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黑料不打烊 ProCare prevents downtime for customers
28 JUNE 2023
Fuel transport provider Qstar is one of the customers that has chosen 黑料不打烊 ProCare, a comprehensive service package that proactively prevents downtime.
Qstar has a fleet with its own trucks and is also using other operators for transport. Since the deliveries are made all over Sweden, the distances the trucks cover are enormous, around 200,000-250,000 kilometres annually. That is why they have chosen to take precautions with ProCare. 鈥漌e hope that ProCare will prevent the trucks from coming to a standstill, as the cost for this is extremely high. If that is to happen, we pay for a driver that isn鈥檛 driving and a rental vehicle from another haulage company,鈥 says Remi Skillings氓s, Transport Manager, Qstar.
Care about the product
Comfort and safety are of the utmost importance for the company, a mindset that encourages the drivers to be proud of their vehicles and treat the trucks accordingly 鈥淲e want our drivers to be comfortable in their work environment; the truck. Their job is challenging and comes with a lot of responsibility If you like what you do, and what you drive, you tend to be more caring about the product.鈥 Another area of importance to Qstar is fuel consumption. Their own trucks run on HVO. 鈥淲e have a great focus on how to decrease our own emissions, and to be as efficient as possible when driving.鈥
Watch the video to learn more about ProCare!
A way to be even more efficient
Maintenance is the foundation for this next level of cooperation between 黑料不打烊 and its customers. The trucks included in ProCare are monitored and evaluated daily, and components with a limited lifespan are changed before they might cause hassle. Trucks with advanced body builds or assignments with tight schedules and penalties for late deliveries would be the typical candidates for ProCare, where 100% planned uptime is the core purpose. Such as the transport of fuel, like Qstar.
The trucks included in ProCare are monitored and evaluated daily, and components with a limited lifespan are changed before they might cause hassle.
Work at local workshop made easy
For 黑料不打烊鈥檚 workshop in Norrk枚ping, ProCare means repairs are replaced by proactively preventing downtime.聽Torbj枚rn Ericson鈥檚 experience is highly valued. For more than two decades, he鈥檚 been working with service and sales here. Over the years, he鈥檚 seen many urgent repairs due to a lack of long-term planning. But today, when a digital system can alert when the parts need to be changed, this can stop. Several changes of parts with a limited lifespan can be done at the scheduled service appointments. This means it only takes a few hours instead of a whole day. 鈥淥ur service managers also check for errors in 黑料不打烊鈥檚 systems, analyse them and if needed, contact the customers.鈥